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Tous nos articles

Top 4 of the best customer knowledge tools

September 26, 2023

The top 4 tools to optimize customer analysis and implement new sales and customer loyalty strategies.

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5 steps to an effective customer insight strategy

September 25, 2023

Creating a know-your-customer strategy enables your company to tailor their product and service offerings to market and clients' expectations.

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10 methods for collecting customer data

September 19, 2023

If you make good use of the information you collect, you can deepen and leverage your customer knowledge.

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The differences between CPD and CRM - What you need to know

September 18, 2023

The key to performance today lies in data, in order to improve the customer experience and build audience loyalty.

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Enriching a B2B database: the guide

September 13, 2023

Customer database enrichment is a practice that aims to improve the quality and relevance of your current data.

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Customer database: definition and instructions for use

September 12, 2023

In this age of "customer centricity" and the race for information, companies are constantly looking for the best ways to collect customer data.

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10 Tips for creating perfect QR codes

September 11, 2023

In this guide, we give you the top 10 tips for creating perfect QR codes that grab attention and increase your scan rate

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How long can customer data be kept?

September 5, 2023

Within the GDPR, managing data retention durations for customer data is an essential aspect of safeguarding personal information.

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Customer data analysis: how can you decipher your customer base?

September 4, 2023

With the aim of continuously improving customer relations, database management and analysis are crucial to a company's development.

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Making gliding accessible for everyone: Ride More's success story

July 7, 2023

See how technology can empower sports practice, increasing engagement and making it reach a broader audience.

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How to collect customer reviews and how to use them?

April 25, 2023

Our step-by-step guide covers strategy implementation and data analysis to help you make the most of the feedback you receive.

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Customer reviews: key pillar of your marketing strategy

April 13, 2023

Find out why customer reviews should become the core of your marketing strategy.

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Agec law: what changes for manufacturers?

March 28, 2023

The end of disposable packaging in fast food restaurants has caused a lot of buzz lately due to the Agec law!

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The 5 retail trends to develop for 2023

March 23, 2023

The sector is being disrupted by the digitalisation of all interactions, and by the increased personalisation of the services and products offered.

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Leverage your existing customers: +30% loyalty on your products

March 2, 2023

We are convinced that loyalty is the key to a modern marketing strategy. So we explain how to retain your customer base, with 7 tips.

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How to collect customer data?

February 27, 2023

Customer data is a hot topic in retail and e-commerce. We show you how to efficiently collect customer data, at the right time in the customer journey.

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5 retail trends to incorporate into your brand strategy for 2023

February 20, 2023

The year 2022 was full of twists and turns, and saw the rise of omnichannel shopping experiences and the continuation of the success of QR codes.

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The future of customer experience lies in the digital product passport

February 17, 2023

Thanks to the digital passport, the consumer can record all the stages in the life of the product from its purchase to its end of life.

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The 5 departments that will benefit from a successful post-purchase customer experience

February 16, 2023

In order to deliver a memorable customer experience, your entire company must be engaged in the process and focused on the same objective.

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The 3 pillars of customer experience

February 15, 2023

The Pimster team explains the 3 key pillars to strengthening your customer experience: personalization, omnichannel experiences and post-purchase. 👉

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7 steps for a premium customer experience

February 10, 2023

Premium experience : 7 tips to drive revenues thanks to a better customer experience!

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How to get customers to scan QR codes?

February 9, 2023

Not happy with your scan rate? Here are our best practices to increase the traction of your QR codes!

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Use NPS to measure the loyalty of your customers

October 20, 2022

Reviews : Learn how to master NPS to predict sales growth and measure customer loyalty.

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How much do your user manuals cost you?

October 11, 2022

How-to : Determine your user manual expenses and find out how to reduce your costs.

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Top 5 - Translation tools for your user manuals

October 6, 2022

What is the best translation software for user manuals? We have listed 5 tools to save time without breaking the bank.

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Top 5 tools to save time time when writing product manuals

October 4, 2022

Here is our list of software and tools for writing user manuals to save time, get organised and save money.

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Simple product - no need for a user manual? We debunk this popular belief

September 29, 2022

Does your product need no user manual? Have you thought about the customer experience and maintenance tips. The experience economy doesn't wait.

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Why user manuals should be your priority - here are 5 reasons

September 22, 2022

Instructions for use are often forgotten in product design, yet this is a big mistake, here are 5 reasons to make them a priority.

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Top 10 - Best user manuals 2022

September 15, 2022

Check out examples of the top 10 user manuals for inspiration: Tesla, Dyson, Apple, Ikea and many more.

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10 tips for writing a user manual

September 10, 2022

Find out how to define your objectives, write effectively and make your user manuals accessible.

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Rising paper prices: how to reduce costs?

September 9, 2022

The paper industry has not escaped the recent economic uncertainties. How much do you user manuals really cost?

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The secrets of a successful unboxing

August 25, 2022

It is from this first contact that the customer will be able to be confirmed in his choice of purchase.

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Top 5 legal frameworks to know about the user manual

August 18, 2022

From our simple toothbrush to that complex new drill, instruction manuals guide us in the handling and use of each of our products.

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3 lessons to learn from the launch of the reparability index

August 11, 2022

Since January 1, 2021, the reparability index is compulsorily displayed at the point of sale for 5 product categories.

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The explosion in the use of QR codes

July 21, 2022

The QR code, that strange visual we know so well and now see everywhere, seems to have spread as fast as the pandemic.

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Pimster joins the Club de la Durabilité network with the aim of extending the life of products.

May 19, 2022

Pimster is committed to the fight against programmed obsolescence by joining the network of the Club de la Durabilité.

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Starlett X Pimster : The future of customer experience

March 22, 2022

Starlett has teamed up with Pimster, a digital guide to help customers get started and use their products.

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Customer relations news for manufacturers

Tous nos articles

Top 4 of the best customer knowledge tools

5 steps to an effective customer insight strategy

10 methods for collecting customer data

The differences between CPD and CRM - What you need to know

Enriching a B2B database: the guide

Customer database: definition and instructions for use

10 Tips for creating perfect QR codes

How long can customer data be kept?

Customer data analysis: how can you decipher your customer base?

Making gliding accessible for everyone: Ride More's success story

How to collect customer reviews and how to use them?

Customer reviews: key pillar of your marketing strategy

Agec law: what changes for manufacturers?

The 5 retail trends to develop for 2023

Leverage your existing customers: +30% loyalty on your products

How to collect customer data?

5 retail trends to incorporate into your brand strategy for 2023

The future of customer experience lies in the digital product passport

The 5 departments that will benefit from a successful post-purchase customer experience

The 3 pillars of customer experience

7 steps for a premium customer experience

How to get customers to scan QR codes?

Use NPS to measure the loyalty of your customers

How much do your user manuals cost you?

Top 5 - Translation tools for your user manuals

Top 5 tools to save time time when writing product manuals

Simple product - no need for a user manual? We debunk this popular belief

Why user manuals should be your priority - here are 5 reasons

Top 10 - Best user manuals 2022

10 tips for writing a user manual

Rising paper prices: how to reduce costs?

The secrets of a successful unboxing

Top 5 legal frameworks to know about the user manual

3 lessons to learn from the launch of the reparability index

The explosion in the use of QR codes

Pimster joins the Club de la Durabilité network with the aim of extending the life of products.

Starlett X Pimster : The future of customer experience

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